PRODUCTION
Our standard production time can take up to 7-10 business days (Monday-Friday) from the time the deposit/payment is processed. All custom orders are made to order.
Turnaround times are estimated based on my standard statistics of each job and product/material availability, and can vary based on the nature of the service. Under no circumstances will a refund be issued for a delay in processing per the estimated time provided.
Please note that production does not begin until both the graphic design and payment has been approved/verified. Deposits can vary based on the nature of the project.
Please preview your designs carefully and correct any mistakes prior to approving your design. In an effort to keep costs down and pass substantial savings along to our customers, I do not proof artwork t\
Any changes made once production has started may cause a delay in the processing time and may incur additional charges. In an effort to keep costs down and pass substantial savings along to my customers, Angelic Affairs, LLC shall have the right to assign any portion of the work required to another contractor.
Our standard production time can take up to 7-10 business days (Monday-Friday) from the time the deposit/payment is processed. All custom orders are made to order.
Turnaround times are estimated based on my standard statistics of each job and product/material availability, and can vary based on the nature of the service. Under no circumstances will a refund be issued for a delay in processing per the estimated time provided.
Please note that production does not begin until both the graphic design and payment has been approved/verified. Deposits can vary based on the nature of the project.
Please preview your designs carefully and correct any mistakes prior to approving your design. In an effort to keep costs down and pass substantial savings along to our customers, I do not proof artwork t\
Any changes made once production has started may cause a delay in the processing time and may incur additional charges. In an effort to keep costs down and pass substantial savings along to my customers, Angelic Affairs, LLC shall have the right to assign any portion of the work required to another contractor.
PAYMENT POLICY
We accept credit cards, debit cards with an American Express, Master Card, and/or Visa logo. Paypal and Zelle is also accepted. We do not accept physical cash or checks. Please allow up to 24 hours for all payments to be verified. CashApp is considered a cash payment. We are not liable for any errors/issues that incur when using Zelle/Cashapp as your method of payment.
A rush order fee of $25 will apply to any orders requested sooner than 7 business days.
We accept credit cards, debit cards with an American Express, Master Card, and/or Visa logo. Paypal and Zelle is also accepted. We do not accept physical cash or checks. Please allow up to 24 hours for all payments to be verified. CashApp is considered a cash payment. We are not liable for any errors/issues that incur when using Zelle/Cashapp as your method of payment.
A rush order fee of $25 will apply to any orders requested sooner than 7 business days.
REFUND/EXCHANGE POLICY
Angelic Affairs, LLC does not offer refunds. However, I will gladly take full responsibility for any errors incurred on our part at no additional costs. A non-refundable deposit may be required based upon the nature of the order. Deposits must be made in full prior to production, and is non-refundable due to costs incurred for labor and materials.
The customer agrees that by placing any such order, the customer will not cancel or terminate the order or refuse any such payment after the products and/or services have been provided.
I reserve the right to charge a fee for order cancellations made within 24 hours of placing the order and prior to production for all costs, if 1) client changes their mind 2) client altars the integrity of our company 3) client does not agree with fulfillment method/time 4) client does not complete conditions to start a confirmed order 5) client wants to change products and/or services on a confirmed order. No exceptions.
In the event my manufacturers/distributors are out of a particular item, the product will be exchanged by the best available item with the customer's approval. Pricing varies on custom orders.
Angelic Affairs, LLC does not offer refunds. However, I will gladly take full responsibility for any errors incurred on our part at no additional costs. A non-refundable deposit may be required based upon the nature of the order. Deposits must be made in full prior to production, and is non-refundable due to costs incurred for labor and materials.
The customer agrees that by placing any such order, the customer will not cancel or terminate the order or refuse any such payment after the products and/or services have been provided.
I reserve the right to charge a fee for order cancellations made within 24 hours of placing the order and prior to production for all costs, if 1) client changes their mind 2) client altars the integrity of our company 3) client does not agree with fulfillment method/time 4) client does not complete conditions to start a confirmed order 5) client wants to change products and/or services on a confirmed order. No exceptions.
In the event my manufacturers/distributors are out of a particular item, the product will be exchanged by the best available item with the customer's approval. Pricing varies on custom orders.
SHIPPING & HANDLING
All orders are shipped via USPS/FedEx by default. Delivery times are in addition to the production time estimated. Any other preferred shipping methods and/or services are accepted, and will be processed at the expense of the customer. Angelic Affairs, LLC is not reliable for any delays on shipping and deliveries that occurs at the carrier.
Any pick-up orders MUST be picked up at the specified time agreed upon once the order is complete. Any orders not picked up as agreed will incur shipping and handling fees. No additional arrangements will be accepted outside of the initial agreement. I am not liable for any orders not retrieved as agreed and notified per the initial agreement
All orders are shipped via USPS/FedEx by default. Delivery times are in addition to the production time estimated. Any other preferred shipping methods and/or services are accepted, and will be processed at the expense of the customer. Angelic Affairs, LLC is not reliable for any delays on shipping and deliveries that occurs at the carrier.
Any pick-up orders MUST be picked up at the specified time agreed upon once the order is complete. Any orders not picked up as agreed will incur shipping and handling fees. No additional arrangements will be accepted outside of the initial agreement. I am not liable for any orders not retrieved as agreed and notified per the initial agreement
GRAPHIC DESIGN POLICY
Overview
This policy outlines the rights, responsibilities, and expectations related to graphic design services provided by [Your Name/Your Company Name]. It aims to ensure clarity and professionalism in all client interactions and project executions.
When providing your own artwork, please note that we are not responsible for: Spelling, punctuation or grammatical errors made on artwork/designs submitted by the customer.
Scope of Services
- Services Offered: Specify the types of graphic design services provided (e.g., branding, print design, digital design, web graphics).
- Project Inquiries: All project inquiries must be submitted in writing via [insert preferred method of communication, e.g., email, form].
Client Responsibilities
- Clients must provide all necessary information, materials, and feedback in a timely manner.
- Clients should designate a primary point of contact for approvals and decisions.
Project Timeline
- All projects will have agreed-upon deadlines. Clients will be notified if delays occur due to missing information or revisions.
- Include a specified number of revisions (e.g., two rounds of revisions included per project). Additional revisions may incur extra charges.
Payment Terms
- All pricing will be discussed and agreed upon before work begins. A detailed quote will be provided.
- A non-refundable 50% deposit is required before project commencement.
- The remaining balance is due upon project completion and before delivery of final files.
Copyright and Usage Rights
- Angelic Affairs retains copyright ownership of all designs until full payment is received.
- Upon payment, clients receive a non-exclusive, worldwide license to use the final designs for the specified purpose.
Credit and Attribution
- Clients agree to credit Angelic Affairs as the designer in any public display of the work, unless otherwise negotiated.
Confidentiality
- Both parties agree to keep all project-related information confidential. This includes client materials and project specifics.
Termination
- Either party may terminate the agreement with a written notice. In the event of termination, clients are responsible for payment for all work completed up to the termination date.
Limitations of Liability
- Angelic Affairs is not liable for any indirect, incidental, or consequential damages arising from the use of the designs.
Dispute Resolution
- Any disputes arising from this policy or related projects will be resolved through mediation before pursuing legal action.
This policy outlines the rights, responsibilities, and expectations related to graphic design services provided by [Your Name/Your Company Name]. It aims to ensure clarity and professionalism in all client interactions and project executions.
When providing your own artwork, please note that we are not responsible for: Spelling, punctuation or grammatical errors made on artwork/designs submitted by the customer.
- Inferior quality or low-resolution of submitted artwork/designs.
- Design errors introduced by the customer in the document creation process.
- Errors in user-selected options such as choice of finish, quantity or product type.
- Damage to the products arising after delivery to the customer
- The differentiation of colors and sizes as they appear on the computer screen of the end user during the ordering process prior to processing, as compared to the finished products.
Scope of Services
- Services Offered: Specify the types of graphic design services provided (e.g., branding, print design, digital design, web graphics).
- Project Inquiries: All project inquiries must be submitted in writing via [insert preferred method of communication, e.g., email, form].
Client Responsibilities
- Clients must provide all necessary information, materials, and feedback in a timely manner.
- Clients should designate a primary point of contact for approvals and decisions.
Project Timeline
- All projects will have agreed-upon deadlines. Clients will be notified if delays occur due to missing information or revisions.
- Include a specified number of revisions (e.g., two rounds of revisions included per project). Additional revisions may incur extra charges.
Payment Terms
- All pricing will be discussed and agreed upon before work begins. A detailed quote will be provided.
- A non-refundable 50% deposit is required before project commencement.
- The remaining balance is due upon project completion and before delivery of final files.
Copyright and Usage Rights
- Angelic Affairs retains copyright ownership of all designs until full payment is received.
- Upon payment, clients receive a non-exclusive, worldwide license to use the final designs for the specified purpose.
Credit and Attribution
- Clients agree to credit Angelic Affairs as the designer in any public display of the work, unless otherwise negotiated.
Confidentiality
- Both parties agree to keep all project-related information confidential. This includes client materials and project specifics.
Termination
- Either party may terminate the agreement with a written notice. In the event of termination, clients are responsible for payment for all work completed up to the termination date.
Limitations of Liability
- Angelic Affairs is not liable for any indirect, incidental, or consequential damages arising from the use of the designs.
Dispute Resolution
- Any disputes arising from this policy or related projects will be resolved through mediation before pursuing legal action.
Graphic Designer rights
- Copyright: As the creator of the original works, I automatically hold the copyright to your designs. This means that I have the exclusive right to reproduce, distribute, and display my work.
- Moral Rights: I have the right to attribution, meaning I can claim authorship of my work and prevent others from using it in a way that could harm my reputation.
- Contractual Rights: Always have a written agreement or contract for every project. This should outline payment terms, usage rights, deadlines, and ownership of the final product.
- Fair Use: Understand the concept of fair use, which allows limited use of copyrighted materials without permission under certain circumstances, but be cautious in how it applies to your work.
- Right to Rework: If a client requests changes, I have the right to negotiate additional compensation for significant alterations beyond what was agreed upon.
- Termination Rights: Either party may terminate the agreement with a written notice. In the event of termination, clients are responsible for payment for all work completed up to the termination date
- Credit and Attribution: I have the right to receive credit for my work, especially in online and print formats.
- Protection Against Infringement: If someone uses my work without permission, I have the right to take legal action to protect my copyright.
Amendments
This policy may be amended at any time, with notice provided to clients regarding significant changes.
Acknowledgment
By engaging in products and services with Angelic Affairs, LLC, clients acknowledge and agree to the terms outlined in our Company's Policy provided above.
This policy may be amended at any time, with notice provided to clients regarding significant changes.
Acknowledgment
By engaging in products and services with Angelic Affairs, LLC, clients acknowledge and agree to the terms outlined in our Company's Policy provided above.